Flagship project · P01

TLC Program Communications and Social Content

Building a consistent communications rhythm across learning, student life, events, and recruitment

Original work
Instagram post showing TLC Dallas-Fort Worth's Session 12 activity calendar for 2021, listing nine activities and two school-closure days.
01Situation

I managed an Instagram-first communications workflow for an international English program, created recurring session activity calendars, documented learning and community experiences, and collaborated with site and company leadership to make recruitment messaging clearer.

The challenge

During post-COVID enrollment recovery, TLC's Dallas-Fort Worth site needed a steady public presence that did more than advertise. Prospective students needed to see what learning and community life looked like. Current and arriving students needed timely reminders about activities, closures, and what was happening during each session. Recruitment messages also needed to explain opportunities clearly enough that people understood what TLC was asking them to do.

My role and boundaries

I managed TLC-DFW's Instagram content and configured posts to cross-post automatically to Facebook. For site-created posts, I handled activity planning or participation, photography or asset selection, visual treatment, captions, hashtags, and publication. For the final host-family asset, I contributed audience-focused feedback and coordinated local deployment. Company leadership created the final graphic.

02Approach

How I worked

Turn the problem into a usable system.

  1. 01

    Anchor each session with a clear calendar

    I created an activity-calendar graphic for each session, selected the activities, coordinated most of the programming, and combined school events, local opportunities, and schedule information in one visual reference.

  2. 02

    Show learning as a lived experience

    Classroom content made games, presentation practice, pronunciation work, and other learning activities visible so prospective learners could understand what participation looked like.

  3. 03

    Connect student life with the community

    Outings, field trips, service activities, celebrations, and recognition communicated that the program included both classroom learning and wider community engagement.

  4. 04

    Clarify recruitment messages collaboratively

    I identified confusing host-family language, raised the problem, contributed audience-clarity feedback, and coordinated the TLC-DFW caption and scheduled deployment of leadership's revised graphic.

  5. 05

    Publish once and distribute consistently

    Instagram served as the originating channel, with automatic cross-posting to Facebook. The copies were distributed consistently without being double-counted as additional authored pieces.

03Evidence

What you can inspect

The work, with authorship made visible.

Every artifact states what I contributed, how it should be interpreted, and where collaboration shaped the final output.

Three adult English learners wearing masks sit around classroom tables while writing during a learning activity.
Published June 18, 202121 likes and 1 comment

E02 · Learning-content storytelling

Classroom Learning Story

Original work
My contribution
Learning activity, photography or asset decisions, visual treatment, caption, hashtags, and publication.
Marcos and two adult English learners sit at a restaurant table during a class cultural outing to Adobo Puerto Rican Cafe.
Published August 8, 202124 likes

E03 · Student-life and intercultural engagement storytelling

Cultural Outing Story

Original work
My contribution
Outing coordination, photography or asset decisions, visual treatment, caption, hashtags, and publication.
Two TLC participants wearing green Trash Bash shirts and gloves hold collection bags during a park cleanup at Cobb Park.
Published September 18, 202120 likes

E07 · Community engagement and service storytelling

Community Service Story

Original work
My contribution
Event participation and documentation, photography or asset decisions, caption, hashtags, and publication.
Marcos, adult English learners, and colleagues pose together during a Log Cabin Village field trip beneath a TLC-DFW graphic label.
Published November 19, 202116 likes and 1 comment

E04 · Program-event promotion and visual storytelling

Log Cabin Village Field Trip

Original work
My contribution
Field-trip coordination, photography or asset decisions, TLC-DFW graphic overlay, caption, hashtags, and publication.
Instagram recruitment graphic explaining compensation, requirements, benefits, and an application link for TLC host families.
Published November 3, 202220 likes and 4 comments

E06 · Recruitment marketing and call-to-action communication

Host-Family Recruitment Message

Original work
My contribution
Problem identification, audience-clarity feedback, stakeholder collaboration, TLC-DFW caption coordination, and scheduled deployment.
Collaboration boundary
Company leadership created the final graphic for use across TLC sites.
04Results

What changed or was produced

Results, separated from assumptions.

The evidence basis below distinguishes a documented output from an observed effect, a visible snapshot, or a bounded firsthand account.

Attributable communications

104 posts

Basis: Documented output

Corrected census excluding two earlier and two later posts outside my authorship boundary.

Publishing cadence

Approximately 1.4 per week

Basis: Documented output

Calculated from the first documented post. Of the 104 outputs, 103 were published before departure and one collaborative post shortly afterward.

Featured post engagement

10 to 24 likes

Basis: Visible snapshot

Selected screenshots also show up to four comments. These are point-in-time counters, not reach or conversion data.

Enrollment chain

2 direct + 2 referrals

Basis: Bounded firsthand account

A locally targeted ad prompted two enrollments, and each person referred one additional enrollee. Original campaign records are no longer accessible.

05Meaning

What this demonstrates

A connected set of capabilities.

  • Program communications
  • Information design
  • Social-media copywriting
  • Event coordination
  • Stakeholder collaboration
  • Cross-platform publishing
  • International student engagement

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