Role-aligned review

Program Coordination

People experience a program through coordinated details: clear communication, timely handoffs, visible priorities, and a next step that does not disappear between teams.

Priority evidence

Start with these three stories.

Together, they show the work from problem framing and design through implementation, artifacts, and bounded results.

Program & Learning Operations

International Student Admissions, Orientation and Decision Support

I coordinated the admissions journey from application documentation and payment through arrival, orientation, assessment, registration, and teacher readiness, while using plain-language advising to help learners choose workable paths.

Context: International education & admissions · Adult learning & ESL

Learning OperationsProgram CoordinationSystems Enablement

Representative portfolio demonstrationReconstructed confidential work

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Engagement, Communication & Support

Adult Learner Persistence, Outreach and Coordinated Support

A learner-support story combining Salesforce prioritization, respectful outreach, barrier assessment, referrals, documentation, and cross-team handoffs for adult refugee and immigrant learners.

Context: Refugee & immigrant services · Adult learning & ESL

Learning OperationsProgram Coordination

Reconstructed confidential workRepresentative portfolio demonstration

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Engagement, Communication & Support

TLC Program Communications and Social Content

I managed an Instagram-first communications workflow for an international English program, created recurring session activity calendars, documented learning and community experiences, and collaborated with site and company leadership to make recruitment messaging clearer.

Context: International education & admissions · Program communications & outreach

Program CoordinationLearning Operations

Original work

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Validation

What supports this path

Frank Thomason's signed recommendation verifies promotion to Director of Admissions and work across applications, I-20 documentation, payments, arrival guidance, teamwork, and recurring student activities. The original TLC archive adds 104 attributable communications and recurring program calendars.

How evidence is labeled